Brussells Development Blog

Well I’m sure many of you have at least heard about CS3 if you haven’t already obtained a copy for use. But many out there, including me, have had nothing but problems with installation(s) of CS3. We use it here at work and let me tell you, one computer will install with ease, and the next 2-3 will bomb every time.

Some tips and steps I have learned the hard way myself over the past few weeks.

1.) If you bomb before even launching the installer, or weird exits with no notice you can try this. NOTE: I was on Vista when these happened. You can launch a command prompt (DOS) with Administrator rights, this is important. Get into your Windows\System32 directory and use the following 2 commands.

> regsvr32 jscript.dll
> regsvr32 vbscript.dll

2.) If you get all the way through the installer only to find at the end only a few common apps installed but the core apps selected failed. Then you may have the problem I have been seeing which involves Error Code 2, and many others. TIP: you can find your error codes in the log files contained in your c:\program files\common apps\adobe\installer. You’ll see a zip file there which contains the log files. Now the process I did may not work for you, it seems to be a hit or miss but I’ll go over every process I did to get it to finally work.

• * Uninstall all Adobe applications from the Add\Remove Programs section in your Control Panel. Yes I know, a bit drastic but you can try leaving some if you have the patients to sit there for all the repeat processes to figure out how to fix it.
• * Download the Adobe CS3Clean script. Search Google for the link to it on the Adobe Site. NOTE: You may have to download the Microsoft Windows Install Cleaning program to get it to work.
• * Run the script, I used the un-documented Method (4) when prompted. It only shows 2 options, but trust me there is Method 3 and 4 you can use, 4 being nuke anything with Adobe in it’s name off my system.
• * Repeat last step a couple times to make sure everything is in fact gone, Vista can be a little quirky with this sometimes.
• * Now heres the kicker ! I had to turn off all virus scanning and firewall software. I have McAffee  so I manually turned it all off, then went into Task Manager and manually stopped all processes that are not system core ones required to be running.
• * Once I did all the above I basically had a flawless install.

Hope all this helps you, I know it was a lot hours\days of figuring it out for myself but I eventually just followed my above steps and got it working every time.